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T.G.I. Friday's In Doghouse

Earlier this month, Laura Greenberg and her family went to a suburban Chicago T.G.I. Friday's to celebrate the disabled teen's 17th birthday. A manager refused to seat them because of Laura's service dog Dawn. Company policy, claimed the manager, stated that as long as an able-bodied adult was along, the service dog could not come in. Clearly, someone needed a refresher on the American Disabilities Act. It's one thing for the manager to be ignorant, but to go to the trouble of making something up? Unbelievable!

The Greenbergs complained about the incident to T.G.I. Friday's and insisted on an apology. The restaurant went a step further and donated money to two important charities: 1) the Laura Greenberg Foundation (c/o Glenview State Bank, 800 N Waukegan Rd, Glenview, IL 60025), which was created soon after her brain injury in 1997 to help with medical expenses; and 2) Canine Companions for Independence, a nonprofit group that trains assistance dogs and matches them with disabled people.

Julia Kamysz Lane

December 22, 2007 in Current Affairs, Donations , Food, Health, Legislation, Social/fundraiser | Permalink

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Comments

Sadly my company gets stories like this weekly from service dog owners. You would think after this amount of time since the ADA went into act that business owners and mangers would know the law regarding service dogs.

Posted by: Spot | May 1, 2008 10:11:52 AM

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